Privacy Policy

agisdigitalart.com

1. Introduction

agisdigitalart.com (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, whether through our website, in person at our gallery, or via other communications.

2. Information We Collect

We may collect and process the following data about you

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Personal Identification Information: Name, address, email address, phone number.

Financial Information: Payment details for transactions.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

Usage Data: Information about how you use our website, products, and services.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct Interactions. You may provide us with your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Purchase our artworks or services
  • Subscribe to our newsletter
  • Request marketing materials to be sent to you
  • Enter a competition, promotion, or survey
  • Provide feedback or contact us

Automated Technologies or Interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third Parties or Publicly Available Sources. We may receive personal data about you from various third parties and public sources, such as analytics providers or advertising networks.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Legal Obligation. Where we need to comply with a legal obligation.

Performance of Contract. Where we need to perform the contract we are about to enter into or have entered into with you.

Legitimate Interests. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Specifically, we use your data to:

  • Process and deliver your orders, including managing payments and collecting monies owed to us.
  • Manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • Enable you to partake in a prize draw, competition, or complete a survey.
  • Administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • Use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • Make suggestions and recommendations to you about goods or services that may be of interest to you.

5. Disclosure of Your Data

We may share your personal data with:

  • Service Providers: Third parties who provide IT and system administration services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
  • Third Parties in Connection with Business Transfers: If we sell, transfer, or merge parts of our business or assets, or if we seek to acquire other businesses, your personal data may be shared as part of this process.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data Security

We are committed to protecting your personal data and have implemented appropriate technical and organisational measures to prevent your data from being accidentally lost, used, accessed, altered, or disclosed without authorisation. These measures include encryption, access controls, and secure data storage protocols.

While we strive to safeguard your data, please note that no transmission of information via the internet is completely secure. We cannot guarantee the security of your data transmitted to our website, and any transmission is at your own risk.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose for which it was collected. For example:

  • Transaction data may be retained for tax and financial reporting for up to 7 years.
  • Marketing data will be retained until you opt out or withdraw your consent.

When we no longer need your personal data, we will securely delete or anonymise it.

8. Your Legal Rights

Under data protection laws, you have the following rights:

  • Access to Your Data: Request a copy of the personal data we hold about you.
  • Correction of Your Data: Request that we correct any inaccurate or incomplete data.
  • Erasure of Your Data: Request that we delete your personal data where there is no good reason for us to continue processing it.
  • Restriction of Processing: Request that we suspend the processing of your personal data.
  • Data Portability: Request to transfer your personal data to you or a third party.
  • Right to Withdraw Consent: Where we rely on consent to process your data, you can withdraw it at any time.

If you wish to exercise any of these rights, please contact us.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and enable certain functionality.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In the UK, this is the Information Commissioner’s Office (ICO) www.ico.org.uk.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, we will notify you by email or through other communication channels. Please check this page periodically for updates.